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Troubleshooting Tool For OTG: Solution For Failed To Recognize USB Flash Drives Original text

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Solution: How to fix the problem of USB flash drive recognition failure by OTG on Android
Tips: How to reformat USB stick for FAT32

“So, I tried to access my USB drive on Samsung Galaxy S6 using the OTG cable, but it looks like OTG cannot detect the USB drive. I'm sure my OTG cable works because it works fine when I test it with a mouse. How can I fix the problem that OTG is not working? "

We have discussed before how to watch movies on USB disk by connecting Android phone and USB stick with OTG cable. In the process, some complain that the OTG did not recognize their USB drives. In this article, we see how to fix the problem that OTG cannot detect the USB drive..

Solution: How to fix the problem of USB flash drive recognition failure by OTG on Android

Preparations :

  • Back up your USB drives first.
  • Then follow the steps below to check if your USB file system format is supported by your phone.

  1. Connect your external hard drive to your computer with the USB cable.

  2. Click on "Start", then on "My Computer". In the "My Computer" window, right click on the drive icon in which the USB drive appears..

  3. In the menu, click on "Properties". Look next to "File System"; Windows will indicate if the drive is NTFS, FAT32, or exFAT.

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  1. If the file system is NTFS or exFAT, you need to format your USB storage device to FAT32 to make it recognizable for OTG. Follow the instructions below to format your USB drive to FAT32..

  2. If the file system is FAT32, but OTG still cannot detect it, try another USB drive to see if it works. If another USB drive is working normally, your original USB drive may be corrupted or damaged. You just have to change it.

Tips: How to reformat USB stick for FAT32

  1. Connect the USB drive to the computer, then click "My Computer".

  2. In the "My Computer" window, right-click on the icon of the drive in which the USB stick appears. In the menu, click on "Format ..."

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  1. In the “FORMAT Device Name (drive letter)” window, under “File System”, click the drop-down arrow and select FAT32, then click the Start button.

  2. At the "Warning ..." message, click "OK" to continue.

IMPORTANT: Formatting the USB storage device will delete all content on the device. So you have to save it first.

  1. At the "Format Completed" message, click "OK".

When you reformatted your USB drive to FAT32, try to connect it with OTG again. Maybe you will be successful. If you have any issues during the process, let us know.

The above steps are the complete solution to fix OTG, Samsung S8 / S7 / S6 / J7 / J2 / C9 not working issue. If you have any questions about this, please leave us a comment in the space below!

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