There are a number of reasons your Samsung device may be stuck at start screen:
- A system update is fault.
- Malware downloaded outside of the Google Play Store.
- Applications with bugs.
- Software customization, such as new ROM, device rooting, device unlocking.
- Defective memory card.
Read also:
- [Fixed] My Galaxy is stuck on black screen (opens new window)
The reasons listed above could make your phone stuck in start up screen or logo. If you want to reduce the root cause of the startup problem, you can try these three tips:
- Try to call back if you have recently installed any new apps on your phone.
- Remove the memory card and check if the phone can restart normally.
- Remember if you've flashed, rooted, or updated your phone lately.
After you find the cause, you can fix the problem more effectively with specific solutions. However, it is normal that you cannot find the causes. Just follow the solutions below one by one to remove your device from the start screen..
Solution 1. Charge your Samsung phone
First of all, you need to make sure your Samsung Galaxy S3 / S4 / S5 / S7 / Note 5 / J7 / C9 Pro has sufficient battery. Charge your phone for about an hour with the original Samsung charger. Then turn on your phone to see if it could be activated normally.
Read also: 9 Solutions: A cell phone no longer charges (opens new window)
Solution 2. Remove or replace the battery
Remove the phone and battery cover from the Samsung phone. After a few seconds, put the battery or a new battery back into the phone. Then turn on the phone and see if the home screen is displayed this time..
Tip: For new Samsung models, such as Galaxy S5 / S6 / S6 Edge / S7 / S7 Edge / Note 5, the batteries are not removable.
Solution 3. Smoothly restart your Samsung phone stuck at boot screen
Closing and opening a device is sometimes referred to as a soft restart, which is often the first step in troubleshooting a device as it helps to fix small glitches and not harm the data in the device. device. Especially for the Samsung phone with a non-removable battery, a soft restart can be used to simulate a "battery catch" when the phone is unresponsive or stuck..
To gently restart Galaxy S5 / S6 / S6 Edge / S7 / S7 Edge / Note 5 , press the Power and “Volume -” buttons simultaneously for 12 seconds. You will see the "Maintenance Start Mode" screen. You use the Volume down button to navigate to the "power off" option and press the Power key to confirm your choice. The phone will be switched off again.
Note: If the battery level is less than 5%, the device may not turn on after restarting.
To smoothly restart other Galaxy models, such as S3 / S4 / Note 4, just press and hold the Power button. Then press “Restart”> “OK”.
Solution 4. Fix Samsung stuck at boot screen in safe mode
This method is especially effective for the device which is stuck at startup screen after installing third-party apps recently. Under the security mode, all third-party applications are disabled and the phone returns to the default configuration. If the phone is running in safe mode, it looks like the malware is causing the problem. Just uninstall the annoying apps and exit the safe mode, your device needs to be fixed.
Step 1. To enter security mode, turn off the device, then press and hold the “Power” button until the logo screen appears. Release the "Power" button and hold down the "Volume -" button until the phone reboots with "Safe Mode" at the bottom left of the screen.
Step 2. Go to “Settings” → “Application” and select the downloaded applications. Then uninstall the applications that are newly installed or you do not know. Then, you can restart the phone and exit the security mode.
Tip: If the “Uninstall” button on any app is grayed out, it's probably because the app has been enabled as a device administrator. So go to “Security” → “Device Admin” and uncheck the box next to the app, then you can go back and uninstall the app.
Solution 5. Fix Samsung stuck at boot screen in recovery mode
If the problem cannot be solved with the mentioned method, then you need to fix the device stuck in recovery mode. Note that some options in recovery mode may delete all data from your phone. (So, it is a good idea to backup a copy of important data on your computer for rainy days. And FonePaw - Android Data Backup & Restore (opens new window) is software that allows you to backup Samsung phone to it. computer, including photos, messages, contacts, music and videos on your phone).
Step 1. Put your Samsung phone into recovery mode. Turn off the device, then press and hold "Power" and "Volume up" and "Home" at the same time until the recovery mode menu appears.
Step 2. Use "Volume -" key to choose "Wipe cache partition" and press the Power key to check your choice. The option will delete cache files from the system or applications. But not all personal data will be carried out. After cleaning is complete, select "Restart" to see if the problem is resolved.
Step 3. If not, put your Samsung phone back into recovery mode and this time choose “Factory reset”. This option will erase all data and settings on your phone and restore it to factory state. After that choose "Restart" and exit the recovery mode.
Solution 6. Fix bricked Galaxy in splash screen with a handy tool
Another easy way to fix your bricked Samsung splash screen is recommended here is FonePaw - Android Data Extraction (opens new window) .
Step 1. Launch the program and connect your phone to the computer.
Step 2. Click “Android Data Extraction”, choose your Samsung case and click “Start”.
Step 3. Choose your device name and model, then click “Confirm”.
Step 4. Put your phone in download mode. Then wait for the repair process until it says “Repair Complete”.
You should now resolve the stuck screen issue. Accidents can happen any moment then while using the Samsung phone. To keep your important data safe, please always back up important data on your computer.
