Have you encountered the unable to connect to iTunes Store on your iOS / Mac / Windows devices?
Don't worry, here are some practical ways to solve this problem..
Part 1: Solution for Unable to Connect on iPhone / iPad / iPod Touch
Check Date & Time on iOS Device
First, make sure the date and time and the time zone on your iOS device are correct. Open Settings > General > Date & time . If it is not correct, turn off Automatic adjustment and set the time and time zone manually.
Update iOS software to the latest version
Make sure the iOS software on your iPhone / iPad / iPod touch has been updated. Go to Settings > General > Software Update on your device. If there is an iOS update available, click Install to download the latest version. Besides, you will be able to connect your iOS device to iTunes on the computer. Select your device, click Summary, then check if there are any updates available..
Check network connection
For cellular data users, make sure the option is enabled: go to Settings > Cellular data . If you cannot yet connect to iTunes Store after enabling this option, it represents too weak signal at this time.
Tip: It's better to download apps or videos over Wi-Fi instead of cellular service..
For Wi-Fi users, make sure the Wi-Fi is working well. Otherwise, try resetting your router. Here is the simple method, turn the router on and off.
Besides, VPN would cause trouble. You will be able to go to Settings > General > VPN , turn off the option. And then, connect to iTunes Store again.
Part 2: Solution for Unable to Login on Mac
Test network connectivity and software update
First, make sure there is no network connection on your Mac. Next, check if the Mac's operating system has been updated: in the top bar of the window, choose the Apple icon> Software Update . In addition, you will need to prepare the latest versions of iTunes and those of Safari on Mac.
Reset firewall
Firewall settings on your Mac would block connection to iTunes Store. So, launch System Preferences from the menu, click on Security and choose firewall. Check firewall options .
Part 3: Solution for Unable to Login on Window
You will need to start checking the network connectivity and the version of iTunes on your computer. So it's firewall settings, local host files, and proxies.
Here are solutions to fix cannot connect to iTunes Store on iOS / Mac / Windows devices. If you have any further questions, leave a comment below.