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touchpad has stopped working - what to do?

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Best answer

Activate the touchpad using a key combination
Activate the touchpad in the control panel
1st step.
2nd step:
3rd step:
Update the driver of the touchpad
1st step:
2nd step:
Repair of the defective touchpad
Brief instructions: Activate the touchpad in the control panel
Quick start guide: Update the driver of the touchpad

Your touchpad has stopped working? No panic! In our tips + tricks section, we will show you how to fix the problem..

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If the touchpad stops working, there could be several reasons. Usually this problem can be fixed quickly. We have compiled the most common causes and solutions for you below.

Activate the touchpad using a key combination

Most laptop touchpads can be deactivated or activated using a specific key combination. Perhaps you accidentally pressed this key combination and thus locked your touchpad without even realizing it. Therefore, the first thing you should try is to unlock your touchpad using the appropriate key combination. Proceed as follows: Look for a key with a touchpad symbol on your keyboard. This symbol is often found on the [ F5 ] or [ F6 ] keys . Press this key at the same time as [Ctrl] + [Alt] . Your touchpad should already be unlocked.

Activate the touchpad in the control panel

If your touchpad still does not work, this may be due to the Windows settings. Get an external mouse and connect it to your laptop. Then follow our step-by-step instructions or take a look at the brief instructions ..

1st step.

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Click the Windows icon in the lower left, then click the gear to open Settings.

2nd step:

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Click here on the " Devices " button .

3rd step:

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Select the " Touchpad " menu item on the left . You can now switch your touchpad on and off using the upper slider.

Update the driver of the touchpad

If your touchpad still isn't working, it could be due to missing or outdated drivers for the touchpad. Follow our step-by-step instructions or take a look at the brief instructions .

1st step:

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First open the Windows command prompt with the key combination [Windows] + [R] . Then enter the command " devmgmt.msc " in the command prompt and confirm with " OK ".

2nd step:

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Now the device manager opens. There you open the category " Mice and other pointing devices ". Search the list for your touchpad and click with the right mouse button on the corresponding entry. A new menu window opens. Here click on the option " Update Driver ".

Repair of the defective touchpad

If the touchpad is still not functional despite the solutions described above, it is possible that your touchpad is defective. The only thing that helps here is a repair by replacing the touchpad. But be careful: especially with older laptops, the repair costs can exceed the value of the laptop..

Brief instructions: Activate the touchpad in the control panel

  1. Open the Windows settings > " Devices ".
  2. Click on " Touchpad " and switch on your touchpad using the slide bar.

Quick start guide: Update the driver of the touchpad

  1. Open the command prompt with the key combination [Windows] + [R] and enter the command " devmgmt.msc ".
  2. Click " Mice and Pointing Devices "> right click your touchpad > " Update Driver ".

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