Question

Outlook: Call back sent mail

Answer 1

How to call back an email in Outlook

1st step:
2nd step:
3rd step:
quick start Guide

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As long as the recipient has not yet read an email, you can call back the sent email in Outlook..

In hectic everyday life it can happen that you send an email that contains errors, is not very tactful or was sent to the wrong recipient. You can retrieve such a message in Outlook. However, there are two prerequisites: the recipient must not have opened the message yet and the e-mail must have been sent and received on the same Exchange server. If the above requirements are not met, you will unfortunately not be able to retrieve the e-mail in Outlook. In addition, the callback function is not available in the Outlook mobile app.

How to call back an email in Outlook

Follow our step-by-step instructions or take a look at the brief instructions .

1st step:

In Outlook, open the email that you want to get back. To do this, go to the " Sent Items " folder in the left menu . By double-clicking on the relevant e-mail, it will open in a separate window.

2nd step:

If the email you want to delete is open, look for " Actions " in the menu bar at the top . Click on this menu item and then select " Call back this message ... ". Tip: If you don't see the " Call back this message ... ..." menu item , you are probably not using an Exchange server.

3rd step:

A new window is opening up. Here you can choose whether the e-mail should only be deleted or replaced by a new message. You can also check the box if you want to inform the recipient that the message has been recalled. Confirm your selection with " OK ". Unfortunately, you will not receive any notification afterwards whether the callback was successful.

quick start Guide

1. Open the " Sent Items " folder in the menu on the left and open the relevant mail by double-clicking it.
2. At the top of the menu, click Actions > Call Back This Message ... ".
3. Choose whether to delete or replace the message. In addition, check the corresponding box if you want the recipient to be informed about the recall of the message. Then confirm your selection with " OK ".

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