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PayPal: Payback open - what to do?

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How long will it take for my repayment?
Do I get a refund as a credit?
What problems can arise?

Are you still waiting for a refund via PayPal? Here's how long it can take..

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Repayments are made over and over again via PayPal . Be it that a purchased item was returned because it was not satisfied, or that you had to use buyer protection to get a refund. Questions and problems quickly arise in such a situation. Here you find the answers.

How long will it take for my repayment?

According to PayPal, it will take about five working days to get your money back. But it can also happen that eight days pass before you see your money again. Basically, it can be assumed that it will take about a week for the money to arrive in your PayPal account or bank account. If you still have no money after up to ten days, you should contact PayPal customer service.

Do I get a refund as a credit?

As a rule, the reimbursement will be posted to the same payment method that you used to complete the payment. If the amount has been withdrawn from your account via PayPal, your money will also be refunded to your bank account. If you have used credit instead, your repayment will again be available as PayPal credit..

What problems can arise?

A refund may take longer if the money paid has not yet been withdrawn from your bank account. Then the money must first be debited from PayPal in order to be reimbursed after the corresponding time.

You can find more information about refunds on the official PayPal help page.


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