Without a doubt, one of the best app stores that exists is the App Store, not only for its security but also for demanding very high conditions and qualities from app developers if they want them to be available in the App store. In general, any app for iOS that is available in the App Store must pass rigorous controls regarding security and quality, however, it is possible that some other application of dubious quality sneaks into the Apple store but in which case you can request the return of the money.
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Many times it does not happen that the app is of poor quality, but simply that its developer has not updated it over the years and it may not work correctly in the new versions of iOS. On the other hand, it may also happen that the developer has written an erroneous or fraudulent description of the app..
Another problem that we can find in the App Store is the accumulation of similar apps with practically identical names, which can create a lot of confusion among users when buying. It is for all these reasons that Apple offers the possibility of reimbursing the money paid for an app if after its installation you realize that it corresponds to what is indicated in the description or if you have simply made a mistake when it comes to buy it.
The truth is that the return of the money from the applications in the App Store is subject to certain factors that a priori should be met, however, it should be noted that 90% of the time Apple will return the money regardless of the reason. Of course, we recommend that you do not abuse this service since if you frequently request the refund of an app in the App Store, Apple may put the spotlight on your account and never return your money when you understand that you are taking advantage of the service ..
How to request the refund of an app money in the App Store from your PC or iOS device (iPhone or iPad)
The first thing you have to take into account is that if you want to request an app refund, you must do it as soon as possible to have a greater degree of success in the refund. You also have a limit of 14 since you downloaded an app to request a refund. Once you have decided to request it, you will have two options from where to do it: From the browser of your computer or from your iOS device, be it iPhone or iPad:
Request reimbursement of applications from the App Store from your PC.
1. Before starting the money back process, you must make sure to delete the app from your iPhone or iPad, for which you want the refund.
2. Click on the following link to access the official Apple website from which we will make the request: Report a problem to Apple
3. Once on the Web, you must log in with the Apple ID with which you purchased the application. This will take you to a screen where you will find 2 tabs from which you must go to the Purchases tab ..
4. In the displayed list you must search for and locate the app for which you want the money back and click on the button on the right with the name: Point .
5. This will cause a small box to be displayed just below the app in which you will have to click on the Choose a Problem button, which will cause the display of one in which we will have to select the option that suits the problem. Among the available options are:
- I have not authorized this purchase.
- I didn't want to buy this item.
- I wanted to buy another item.
- The article was not downloaded or cannot be found.
- The item does not install or takes a long time to download.
- Article opens but works as it should.
- The problem is not on the list.
6. We recommend that you check the I did not want to buy this item option and then click on the Submit button. Now we just have to wait for Apple to review our case and proceed to refund our money.
Request reimbursement of applications from the App Store from your iPhone or iPad (iOS).
1. Access the Safari browser on your iPhone or iPad and access the following link: Request a refund for an Apple app .
2. On the next screen you will have to log in with the same Apple ID with which you purchased the iOS application. Once inside you can search and select the app to return as well as the problem for which you want to return the app.
3. Once everything is selected correctly, you only have to click on the Send button and that's it, you will have sent the request, now you just have to wait for Apple to make the refund.
The process should not take more than 3 or 4 days. In addition, the money will be refunded differently depending on the payment method you have used. For example, if you used balance that you had stored in your Stroe App, it will be available in the same place again. In the event that you have used a credit card, the money will be returned to the bank account that the credit card belongs to.
Remember: YOU MUST ELIMINATE THE APPLICATION IF YOU WANT YOUR MONEY BACK . Until you delete it from your iPhone or iPad, your money will not be returned.
