Question

Set up read receipt in Gmail

Answer 1

Which Gmail accounts can use read receipts?
Set up read receipts

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Would you like to set up a read receipt for your Gmail account? You can read here what requirements must be met for this..

Read receipts are a useful feature of many e-mail providers: you are notified when a recipient has opened your e-mail. Gmail also offers this function - but not for all users.

Which Gmail accounts can use read receipts?

The read receipt function is unfortunately not available for personal gmail.com accounts. In the meantime there were some browser extensions that could supplement the function. However, none of them are currently working. Specifically, this means for you: Gmail only allows read receipts if you have a G Suite account.

G Suite accounts are corporate or school accounts that have subscribed to Gmail. The accounts usually end in @ companyname.com or @ schoolname.edu. To activate the function, the administrator of your organization must allow you to request read receipts or to send them back. Once activated, all administrator-approved email addresses can send and receive read receipts. The administrator can also optionally define the function of the confirmations. In this case, Gmail will ask users if they want to send a read receipt when they open a message.

Set up read receipts

As mentioned earlier, only the administrator of an organization can set up read receipts. The following instructions therefore only apply to G Suite administrator accounts..

1. Sign in to your G Suite account at the following link: http://admin.google.com/ .
2. On the Google Admin Console, click on the three-line menu in the top left .
3. Then select " Apps ", " G Suite " and " Gmail " one after the other .
4. Now click on " User Settings ".
5. If you are an admin of several organizations, select the organization you want on the left.
6. Then click on " Email Read Receipts ". You can then specify the senders to whom your users can send read receipts. Here you have different options:

• Do not allow email read receipts to be sent : Read receipts are neither requested nor sent
• Email read receipts can be sent to any address in my organization and to the following email addresses : Read receipts are only sent to addresses in your domains and other addresses you specify.
• Email read receipts can be sent to any email address : Read receipts are sent to email addresses inside and outside your organization.

Click on the " Save " button below when you have made the required settings. It can then take up to 24 hours for the changes to take effect.

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